We're about to live
in your pocket.
Loyalty has had a digital upgrade. By adding Max to your phone wallet, you'll have us on hand for seeing (and using) your rewards balance, birthday surprises and ClubCredits aka money to spend on your wardrobe. Talk about a payoff.
By having Max loyalty in your wallet, you can easily see your ClubCredits and use them quicker than you can say, “treat yourself”. No more spelling out your email at the counter (as much as we love hearing the one you made in the early 2000s). Your MaxSocialClub card comes with a unique scannable pass. Missed a reward? Not any more. Less admin, more shopping.
Exactly how it should be.
Add to your Wallet
FAQs
How do I add the Max SocialClub Card to my wallet?
When on your mobile, Click the "Add to Wallet" button for your device above.
If you don't see two "add to wallet" buttons above, you are likely not logged in. Please log in and retry. Alternatively, contact us to help resolve.
Do I need to download an app?
There’s nothing new to install. Just add your MaxSocialClub Card to your existing Apple Wallet or Google Wallet. You’re good
to go.
Which phones are compatible with the MaxSocialClubCard?
Apple and Android only.
The wallet card is supported on Apple and Android devices supporting Google Wallets.
Can I remove my Card or re-add it later?
Yes, you can remove your MaxSocialClub Card from your
wallet at any time. This will not impact your rewards or earning – you just
won’t be able to check them.
You can always re-add MaxSocialClub Card to you wallet, by
logging into our website or from the Icons at the bottom of our emails.
Are points and rewards updated instantly?
Almost – but not quite New points and rewards are added overnight. So if you’ve just shopped, give it a little time before
checking for updates.
My phone screen is cracked and the barcode won’t scan –what now?
No worries, Our team can always find your account and it manually at checkout.
What happens if I change or lose my phone?
Easy – your card moves with you.
If you switch phones, your wallet card should transfer automatically. If not,
you can re-add your wallet it from our website or the footer of any Max email.
Does the wallet card need the internet to work?
No internet? No problem. Once added to your phone, the wallet card works even without a connection.* It will then update whenever you next get a connection.
Do I just tap my phone at checkout like a payment card?
Not quite – it's not a ‘tap’ card, or valid form of payment.
You’ll need to show the barcode in your wallet – it’s then scanned at checkout
by our team, not tapped like EFTPOS.